Privacy Policy
This policy explains how TunaSONGa handles information used to operate accounts, distribution, royalty reporting, publishing workflows, verification and related music-business services.
Last updated: 27 August 2026
1. Information we may collect
Depending on the services you use, TunaSONGa may process account and profile information such as your name, email address, phone number, artist or label details, account identifiers and login-related information.
For verification and service applications, information may include identification documents, KRA PIN certificates, business information, contracts, signatures, payment details and other supporting documents required for the applicable service.
For music services, we may process audio files, artwork, release metadata, ISRC/UPC information, contributor information, publishing information and catalogue relationships.
2. Royalty and reporting information
TunaSONGa may process royalty reports and normalized reporting records received from distribution and rights-management sources. This may include release titles, tracks, artists, territories, DSP/platform information, units, royalty amounts, reporting periods and account assignments.
We may link reporting information to the appropriate TunaSONGa artist or label account using reliable account and catalogue identifiers so that the correct person or organization can view applicable statements and earnings.
3. Skiza Tune and PAVRISK applications
When you submit a Skiza Tune or PAVRISK application, TunaSONGa may store the completed application, supporting documents, audio files and electronic signature information so the application can be reviewed and processed by authorized personnel.
Where an artist is managed by a label, the relevant application and publishing information may be associated with the label according to the applicable relationship and contract.
4. Events and ticketing information
If you create, manage or purchase tickets for an event through TunaSONGa, we may process event and transaction information such as event details, ticket type, quantity, purchase status, transaction references, attendee information supplied during checkout and information needed for event access or support.
Event organizers may receive the information reasonably necessary to manage attendance and fulfill the event. Payment providers and other service partners may separately process transaction information according to their own policies and legal obligations.
5. How information is used
Information may be used to create and maintain accounts, verify identity or business information, process releases, administer publishing and service applications, deliver music, match catalogue and royalty records, calculate statements, process withdrawals, provide support, maintain security, prevent fraud and operate the TunaSONGa platform.
6. Service providers and third parties
TunaSONGa may share or transmit information with service providers and rights or distribution partners where necessary to provide the requested service. Examples may include digital music platforms, rights organizations, payment providers, verification providers, hosting/infrastructure providers and distribution/reporting partners.
Third parties may process information under their own terms and privacy policies. TunaSONGa only intends to share information that is reasonably necessary for the relevant service, legal obligation, security purpose or authorized instruction.
7. Account security
We use reasonable technical and organizational measures to protect information. No internet-based service can guarantee absolute security. You should use a strong password, protect your credentials and report suspected unauthorized access promptly.
8. Data retention
Information may be retained for as long as reasonably necessary to provide services, maintain financial and royalty records, preserve contracts and application history, resolve disputes, meet legal or regulatory obligations, maintain security, and protect legitimate business interests. Retention periods may differ by record type.
9. Your choices and requests
Subject to applicable law and legitimate record-keeping requirements, you may request access to, correction of, or clarification about personal information associated with your account. Some information cannot be deleted immediately where it is required for contracts, financial records, rights administration, fraud prevention or other lawful purposes.
10. Cookies and technical information
The website may use necessary cookies, sessions and technical information to keep users signed in, protect forms, remember settings, improve security and operate the platform. Additional analytics or marketing technologies should only be enabled according to the site's configured privacy and consent requirements.
11. Children's information
TunaSONGa is a professional music-business platform and is not intended to knowingly collect information from children who are not legally permitted to use the relevant service.
12. International processing
Music distribution and digital services can involve international platforms and service providers. Where information is processed outside your country, applicable safeguards and contractual or legal requirements should be considered for that transfer.
13. Updates to this policy
We may update this Privacy Policy as the TunaSONGa platform, services or legal requirements change. The latest version will be published on this page with its effective date.
14. Contact
For privacy questions or requests, use the contact channel published on the TunaSONGa website and provide enough information for us to identify the relevant account or record.
Important: This is a platform-specific privacy policy draft based on the current TunaSONGa feature set. It should be reviewed by qualified privacy/legal counsel before final publication and should be updated when your actual data processors, retention periods, contact details or legal requirements are confirmed.